Integrated Ticketing System in Shared Website Hosting
In stark contrast with what you may find with a lot of other web hosting providers, the support ticket system that we use with our shared website hosting is an integral part of the Hepsia hosting Control Panel, which comes with all hosting accounts. You won’t need to memorize several log-in names and passwords, since you’ll be able to manage both your tickets and the hosting account itself from one single location. So, in case you have an enquiry or encounter a difficulty, you can contact our customer support staff right away. Our system features an intelligent search functionality. This goes to say that even if you have submitted tons of tickets through the years, you’ll be able to track down the one that you want in an instant. Additionally, you can see knowledge base recommendations for dealing with common obstacles.